Trade Manager - NVOCC Division [Job ID: 31152241]

Degree Names

Description

As the NVOCC Head at Nexumline, you will be responsible for overseeing the entire NVOCC operations, including managing the strategic direction, operational efficiency, and profitability of the division. You will lead a team of professionals, ensure compliance with industry regulations, and develop strategies to expand our NVOCC services and client base.

Responsibilities

·      Lead and mentor the NVOCC team, including operations, sales, and customer service staff.

·      Set clear objectives, conduct performance evaluations, and provide ongoing coaching and development.

·      Strategic Planning:

·      Develop and implement strategic plans to enhance the NVOCC division's growth and profitability.

·      Identify and pursue new business opportunities, partnerships, and market segments.

Operational Oversight:

·      Oversee day-to-day NVOCC operations to ensure efficient and effective service delivery.

·      Monitor and optimize operational processes, including cargo management, booking, documentation, and customer service.

·      Regulatory Compliance:

·      Ensure compliance with international shipping regulations, industry standards, and company policies.

·      Stay updated on changes in regulations and implement necessary adjustments to maintain compliance.

Client Relationship Management:

·      Build and maintain strong relationships with key clients, carriers, and other stakeholders.

·      Address and resolve complex client issues and complaints to ensure high levels of satisfaction.

·      Financial Management:

·      Develop and manage the NVOCC division’s budget, including cost control and revenue generation.

·      Analyze financial performance and implement strategies to achieve financial targets.

Market Analysis & Reporting:

·      Conduct market analysis to identify trends, opportunities, and competitive threats.

·      Prepare and present regular reports on the division’s performance, including sales, operations, and financial metrics.

Requirements

·      Minimum of 5 years of experience in NVOCC operations, with a proven track record of leadership and strategic management.

·      Strong understanding of the sea transportation industry, including NVOCC operations, regulations, and market dynamics.

·      Exceptional leadership, communication, and interpersonal skills.

·      Proven ability to develop and execute strategic plans and drive business growth.

·      Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

·      Proficiency in industry-specific software and tools, including freight management and CRM systems.

Required Skills