Trade Manager - NVOCC Division

·      Lead and mentor the NVOCC team, including operations, sales, and customer service staff.

·      Set clear objectives, conduct performance evaluations, and provide ongoing coaching and development.

·      Strategic Planning:

·      Develop and implement strategic plans to enhance the NVOCC division's growth and profitability.

·      Identify and pursue new business opportunities, partnerships, and market segments.

Operational Oversight:

·      Oversee day-to-day NVOCC operations to ensure efficient and effective service delivery.

·      Monitor and optimize operational processes, including cargo management, booking, documentation, and customer service.

·      Regulatory Compliance:

·      Ensure compliance with international shipping regulations, industry standards, and company policies.

·      Stay updated on changes in regulations and implement necessary adjustments to maintain compliance.

Client Relationship Management:

·      Build and maintain strong relationships with key clients, carriers, and other stakeholders.

·      Address and resolve complex client issues and complaints to ensure high levels of satisfaction.

·      Financial Management:

·      Develop and manage the NVOCC division’s budget, including cost control and revenue generation.

·      Analyze financial performance and implement strategies to achieve financial targets.

Market Analysis & Reporting:

·      Conduct market analysis to identify trends, opportunities, and competitive threats.

·      Prepare and present regular reports on the division’s performance, including sales, operations, and financial metrics.