ACA / Medicare Verification Officer [Job ID: 15983694]
The 1 Solutions, - Office Based
Address: WAPDA Town Lahore
Job Type
Full-Time
Experience
1 Year
Degree
Bachelor's
Positions
20
Salary
PKR 35,000 - 50,000 Monthly
Degree Names
Description
Hiring for Night Shift Are you looking to launch your career in a dynamic and fast-paced environment? Do you have excellent communication skills and a desire to help others? If so, the Verifier role might be your perfect first step! About the Role: As a Call Center Verifier, you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry/customer sales industry and build a strong foundation for their careers. Qualifications: • High school diploma or equivalent • Minimum 18 years old • Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers. • Active listening skills to effectively understand customer inquiries and concerns. • A positive and enthusiastic attitude with a genuine desire to help others. • Ability to learn quickly and adapt to new information. • Proficiency in computer skills, including basic data entry, and a willingness to learn new software. We are searching for enthusiastic and motivated freshers who are eager to learn and build a successful career in customer service. If you have a passion for helping people and a willingness to learn, we encourage you to apply!
Responsibilities
• Respond to a high volume of outbound customer calls regarding our products or services. • Actively listen to customer concerns, identify their needs, and provide accurate and helpful information. • Document all customer interactions clearly and concisely within the CRM system. • Upsell or recommend additional products or services when appropriate (depending on the company) • Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.
Requirements
Benefits
• Competitive salary and benefits package. • Comprehensive training program to equip you with the necessary skills to succeed. • Opportunity for professional development and growth within the company. • A fast-paced and dynamic work environment where you can learn and grow your career.