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The 1 Solutions

ACA / Medicare Verification Officer

Job ID: 15983694

Company description is not available

The 1 Solutions, , Pakistan - Office Based

Address: WAPDA Town Lahore

Job Description:

Hiring for Night Shift


Are you looking to launch your career in a dynamic and fast-paced environment? Do you have excellent communication skills and a desire to help others? If so, the Verifier role might be your perfect first step!


About the Role:


As a Call Center Verifier, you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry/customer sales industry and build a strong foundation for their careers.


Qualifications:


• High school diploma or equivalent

• Minimum 18 years old

• Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.

• Active listening skills to effectively understand customer inquiries and concerns.

• A positive and enthusiastic attitude with a genuine desire to help others.

• Ability to learn quickly and adapt to new information.

• Proficiency in computer skills, including basic data entry, and a willingness to learn new software.

We are searching for enthusiastic and motivated freshers who are eager to learn and build a successful career in customer service. If you have a passion for helping people and a willingness to learn, we encourage you to apply!

Responsibilities:

• Respond to a high volume of outbound customer calls regarding our products or services.

• Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.

• Document all customer interactions clearly and concisely within the CRM system.

• Upsell or recommend additional products or services when appropriate (depending on the company)

• Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.

Requirements:

  • At least 1 year of experience in relevant field
  • Good communication Skills
  • English Proficiency
  • Ability's of work

Degree:

Bachelor's in Pharmacy
Bachelor's in Software Engineering
Bachelor's in Information Technology
Bachelor's in Business Administration

Skills:

Communication Skills

1 Year

Currently Using

Management

1 Year

Currently Using

Sales Management

1 Year

Currently Using

businuess Communication

1 Year

Currently Using

About Company:

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Company description is not available

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PKR 35,000 - 50,000 Monthly

Salary

job-location
Full Time

Job Type

job-shift
N/A

Job Shift

job-experience
1 Year

Experience

gender
Both

Gender

degree
Bachelor's

Degree

position
20

Positions

category

Category

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