ADMINISTRATOR

Job Summary:

The Administrator is responsible for managing the daily administrative operations of the insurance branch. This role involves maintaining records, handling customer inquiries, coordinating office activities, and supporting the branch staff to ensure efficient and smooth operations.

Key Responsibilities:

Oversee the daily operations of the office, ensuring all administrative tasks are completed efficiently.

Maintain office supplies inventory and place orders as necessary.

Serve as the first point of contact for clients, both in person and over the phone.

Handle customer inquiries, provide information about insurance products, and direct clients to the appropriate staff members.

Assist in resolving customer issues and complaints in a timely and professional manner.

Maintain accurate and up-to-date records of client information, policy details, and financial transactions.

Ensure all documentation is filed correctly and can be easily retrieved when needed.

Prepare and process insurance applications, policy changes, and claims documentation.

Qualifications:

High school diploma or equivalent; an associate’s or bachelor’s degree in Business Administration or a related field is preferred.

Organizational, multitasking, and time management skills.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Ability to handle confidential information with discretion.

Strong problem-solving abilities and attention to detail.

Location:

Fazl e Haq Road Blue Area Islamabad