Area manger ,call center agent,rider

✅ Responsibilities – Area Manager

Recruit and onboard new riders within assigned area

Achieve monthly rider targets (e.g., 300 active riders)

Supervise rider activities and ensure service quality

Resolve local issues and report to head office

Conduct local marketing to grow RideWatan™ presence

Monitor rider performance, attendance, and discipline

Submit daily and weekly performance reports

Suggest strategies for area improvement

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✅ Responsibilities – Call Center Operator

Handle incoming calls and customer ride bookings

Answer queries and guide riders/customers professionally

Maintain call logs and data entry records

Coordinate with riders and area managers for ride assignments

Follow communication scripts and company guidelines

Report daily performance and issues to the supervisor

Maintain a polite and problem-solving attitude

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✅ Responsibilities – Rider (Bike/Car/Rickshaw)

Provide safe and timely ride service to customers

Accept bookings via app or WhatsApp (as assigned)

Maintain polite behavior with customers

Ensure vehicle is clean and in good condition

Follow traffic rules and company guidelines

Report daily rides and earnings to the app/system

Encourage customer ratings and feedback