Our Partners

Assistant Manager IT [Job ID: 88576728]

Nelson Paint Industries (Pvt) Ltd, Karachi, Pakistan - Office Based

Address: Plot 27 Sector 19 Korangi Industrial Area Karachi

Job Type

Full-Time

Experience

5 Years

Degree

Master's

Positions

1

Salary

PKR 100,000 - 140,000 Monthly

Gender

Male

Category

Other

Degree Names

Master's in Information Technology

Description

We are seeking a dynamic Assistant Manager IT & Infrastructure for our manufacturing firm in Korangi Industrial Area Karachi.

Responsibilities

Key Responsibilities


  • Supervise technical support for the desktop support team.
  • Oversee the daily operations of the Help Desk team, ensuring quick and effective support for user issues.
  • Monitor team performance and address challenges to ensure high-quality service delivery.
  • Install, configure, and maintain operating systems, servers, network devices (routers, switches), and firewalls.
  • Administer Domain Controller, Active Directory, Group Policies, and WSUS for seamless management of user and workstation accounts.
  • Ensure timely resolution of technical issues related to hardware, software, and network connectivity for end-users.
  • Supervise configuration and management of workstations, IP phones, wireless access points, and other end-user devices.
  • Design, configure, and implement Cisco Layer 3 switches to support network routing and ensure efficient traffic management.
  • Manage VLAN configurations, inter-VLAN routing, and IP addressing on Cisco switches.
  • Troubleshoot network issues related to Cisco L-3 switches, ensuring optimal performance and minimizing downtime.
  • Monitor and maintain network topology and ensure that routing protocols are configured correctly.
  • Configure and manage firewalls, routing, and VPNs to ensure a reliable and secure network infrastructure.
  • Oversee the management and ongoing monitoring of the existing backup and recovery systems (SQL, FTP, Veeam, KLS).
  • Ensure regular backup schedules are maintained and backup processes are functioning as expected.
  • Perform periodic tests to verify the reliability and effectiveness of the backup and recovery process.
  • Maintain comprehensive records and documentation of helpdesk, network configurations, servers, and technical issue resolutions.
  • Report network performance, system status, and team activities to head of department.
  • Create and maintain network diagrams that visually represent the organization's network infrastructure and topology for clarity and future reference.
  • Develop technical diagrams that illustrate server configurations, IP addressing schemes, and system workflows to ensure easy understanding of complex IT systems.


  • Take ownership during critical incidents, managing the resolution process to minimize downtime and impact on operations.


Benefits

Salary with Medical, Life Insurance, Bonus, Leaves, EL, PF & Others.

(All these benefits will be offered after successful completion of probation period)

Required Skills