B2b Inside Sales officer

H-Tech Supports is looking for a 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩-𝐝𝐫𝐢𝐯𝐞𝐧 𝐁𝟐𝐁 𝐬𝐚𝐥𝐞𝐬

professional to manage and grow our existing client accounts. This is 𝐧𝐨𝐭 𝐚 𝐜𝐨𝐥𝐝-𝐜𝐚𝐥𝐥𝐢𝐧𝐠 𝐨𝐫 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐫𝐨𝐥𝐞 — you will work exclusively with an established client base.

You will focus on understanding client IT infrastructure needs, developing tailored solutions, and delivering accurate quotations and proposals to support long-term relationships and repeat business.

💼𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Manage a portfolio of existing B2B clients as the primary commercial point of contact

• Understand client requirements and scope IT infrastructure solutions

• Prepare accurate and professional quotations and commercial proposals

• Coordinate with technical and service delivery teams for solution validation

• Maintain strong client relationships through follow-ups and regular engagement

• Identify upselling and cross-selling opportunities within existing accounts

• Maintain accurate CRM records (calls, quotations, follow-ups, updates)

• Ensure timely commercial support for client satisfaction and retention

• Collaborate with internal teams to improve quoting and proposal processes

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

✨𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 & 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬:

• 2–3 years experience in B2B inside sales or account management

• Experience in quotations and commercial proposals

• Strong negotiation and account handling skills

• Ability to manage multiple client accounts

✨𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐀𝐰𝐚𝐫𝐞𝐧𝐞𝐬𝐬:

• Basic understanding of IT infrastructure (networking, hardware, managed services)

• Ability to translate client needs into structured solutions

• Comfortable working with technical teams

✨𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬:

• Excellent written and spoken English

• Strong email and phone communication skills

• Confident in presenting proposals to clients

✨𝐓𝐨𝐨𝐥𝐬 & 𝐃𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐞:

• Proficiency in MS Office (Word, Excel, Outlook)

• Experience with CRM systems

• Strong attention to detail and follow-up discipline

✨𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐀𝐭𝐭𝐫𝐢𝐛𝐮𝐭𝐞𝐬:

• Strong relationship builder with client-focused mindset

• Proactive and consistent in follow-ups

• Commercially aware and opportunity-driven

• Team player with collaborative approach

🕒 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐇𝐨𝐮𝐫𝐬

📅 Monday to Friday: 11:00 AM – 8:00 PM

🏠 Saturday: Work from Home

📍 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Gulberg, Lahore

🌟 𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐔𝐬?

•  Growth opportunities in an international IT services company

•  Competitive salary with performance-based incentives

•  Exposure to UK & European clients and real IT projects

•  Professional and collaborative work environment