E-Square
Customer sales representative
Job ID: 2130015701
Company description is not available
E-Square, Karachi, Pakistan - Office Based
Address: faislabad
Job Description:
Job Title: Customer Support Representative
Department: Customer Support
Location: 13-KM Same Nala, Jhang Road,Faisalabad
Salary Budget: 25,000 – 30,000
Employment Type: Full-time
Timing: 11:00 AM – 7:30 PM
Responsibilities:
Job Summary:
Seeking a Customer Support Representative to serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience through effective communication and problem-solving.
Requirements:
Key Responsibilities:
• Respond to customer queries via phone, email, chat, or social media
• Resolve complaints and provide timely solutions
• Maintain strong knowledge of products/services
• Document interactions and update customer records
• Follow communication protocols and escalate issues when needed
• Understand customer needs and ensure satisfaction
• Build trust and maintain customer relationships
Skills:
Chat Support
1 Year
Less than 2 Years ago
Email Management
1 Year
Less than 2 Years ago
Customer Handling
1 Year
Less than 2 Years ago
About Company:
View Company Profile
Company description is not available
PKR 30,000 Monthly
Salary
Contract
Job Type
N/A
Job Shift
1 Year
Experience
Both
Gender
Intermediate
Degree
100
Positions
Customer Service and Support
Category