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cooperative group of services

Customer Service Executive and Sales Executive

Job ID: 2274116807

Company description is not available

cooperative group of services, Lahore, Pakistan - Office Based

Address: Al-Hafeez Heights, Gulberg 3, Lahore

Job Description:

Join our dynamic team as a Customer Service Representative and embark on a rewarding career in the customer service and BPO industry. This role is crucial in providing excellent support to our customers, ensuring their satisfaction and contributing to our company's success. You will be part of a supportive environment where your contributions are valued, and your career can flourish.

As a Customer Service Representative, you will be the first point of contact for our customers, addressing their inquiries and resolving their issues. You will be responsible for maintaining positive customer relationships, following established protocols, and meeting performance targets. This role offers opportunities for growth and development within the company.

  • Respond to customer inquiries via phone in a timely and professional manner.
  • Maintain positive customer relationships by addressing concerns effectively.
  • Follow provided scripts and call center protocols.
  • Meet daily, weekly, and monthly performance targets.
  • Excellent spoken English communication skills.

Degree:

Bachelor's in crs

Skills:

Customer Service

2 Years

Used less than 1 Year ago

Communication Skills

3 Years

Used less than 1 Year ago

Active listening

2 Years

Used less than 1 Year ago

Problem Solving

2 Years

Used less than 1 Year ago

About Company:

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Company description is not available