Customer Service Executive and Sales Executive [Job ID: 2274116807]
cooperative group of services, Lahore, Pakistan - Office Based
Address: Al-Hafeez Heights, Gulberg 3, Lahore
Job Type
Full Time
Job Shift
Day Shift
Experience
1 Year
Degree
Bachelor's
Positions
5
Salary
PKR 35,000 - 50,000 Monthly
Category
Customer Service and Support
Degree Names
Description
Join our dynamic team as a Customer Service Representative and embark on a rewarding career in the customer service and BPO industry. This role is crucial in providing excellent support to our customers, ensuring their satisfaction and contributing to our company's success. You will be part of a supportive environment where your contributions are valued, and your career can flourish.
As a Customer Service Representative, you will be the first point of contact for our customers, addressing their inquiries and resolving their issues. You will be responsible for maintaining positive customer relationships, following established protocols, and meeting performance targets. This role offers opportunities for growth and development within the company.
- Respond to customer inquiries via phone in a timely and professional manner.
- Maintain positive customer relationships by addressing concerns effectively.
- Follow provided scripts and call center protocols.
- Meet daily, weekly, and monthly performance targets.
- Excellent spoken English communication skills.
