Customer Service Representative [Job ID: 2235816541]
BnW Collections, Karachi, Pakistan - Office Based
Address: Karachi
Job Type
Full Time
Job Shift
Day Shift
Experience
1 Year
Degree
Bachelor's
Positions
1
Salary
PKR 20,000 - 30,000 Monthly
Gender
Male
Category
E-commerce
Degree Names
Bachelor's in Software Engineering
Bachelor's in Information Technology
Bachelor's in Business Administration
Description
We are looking for a Customer Service Representative to join our Karachi office. This is a permanent, in-house position for Karachi residents only.
Candidates with e-commerce experience and knowledge of photography or filmmaking equipment will have a strong advantage and great potential for future growth.
Key Responsibilities:
- Order confirmation and coordination
- Handling support tickets and customer calls
- Tracking orders with courier companies
- Managing customer feedback
- Sharing dispatch details with customers
- Handling inbound customer inquiries