Customer Service Representative [Job ID: 496515428]
Muhammad Jan HR, Karachi, Pakistan - Office Based
Address: Mehran Town, Korangi, Karachi
Job Type
Full Time
Experience
1-2 Years
Degree
Bachelor's
Positions
2
Salary
PKR 40,000 - 60,000 Monthly
Gender
Female
Category
Customer Service and Support
Degree Names
Bachelor's in Fashion Design
Bachelor's in Business Administration
Description
We are hiring a Female CSR for a top-tier fashion & lifestyle brand in Mehran Town, Korangi, Karachi. If you are passionate about fashion, love engaging with customers, and excel in digital communication, we want to hear from you!
Responsibilities
- Handle customer queries professionally via WhatsApp and social media DMs
- Assist customers in placing orders and resolving complaints
- Maintain a courteous and helpful attitude at all times
- Collaborate with internal teams (sales, dispatch, production) to ensure customer satisfaction
- Maintain proper documentation and updates of customer interactions
Requirements
Location: Korangi, Karachi (or willing to commute)
Gender: Female
Experience: Minimum 1 year of CSR experience in fashion or retail industry
Communication: Proficient in English and Urdu
Must be a pro at handling WhatsApp & DMs
Tech-savvy with strong interpersonal skills
Benefits
As per company policy