Muhammad Jan HR

Customer Service Representative

Job ID: 496515428

At Muhammad Jan Recruitment, we specialize in connecting exceptional talent with rewarding career opportunities. With a focus on personalized service and a deep understanding of industry needs, we are dedicated to guiding individuals towards their professional goals. Partner with us to navigate the path to career success and achieve your fullest potential.

Muhammad Jan HR, , Pakistan - Office Based

Address: Mehran Town, Korangi, Karachi

Job Description:

We are hiring a Female CSR for a top-tier fashion & lifestyle brand in Mehran Town, Korangi, Karachi. If you are passionate about fashion, love engaging with customers, and excel in digital communication, we want to hear from you!

Responsibilities:

Handle customer queries professionally via WhatsApp and social media DMs
Assist customers in placing orders and resolving complaints
Maintain a courteous and helpful attitude at all times
Collaborate with internal teams (sales, dispatch, production) to ensure customer satisfaction
Maintain proper documentation and updates of customer interactions