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The one stop services

Customer Service Representative

Job ID: 1400615929

Company description is not available

The one stop services, Lahore, Pakistan - Office Based

Address: 334 shadman1 colony jail road

Job Description:

We are looking for a Customer Service Representative to join our dynamic team at The One Stop Services. As a CSR, you will be the first point of contact for our customers, assisting them with inquiries and service-related issues via phone. Your goal is to provide a positive customer experience, resolve issues efficiently, and ensure satisfaction.

Responsibilities:

-Make outbound cold calls to potential customers in the UK

-Clearly explain our energy solutions and services

-Quickly develop value-based business relationships with B2B customers.

-Identify the customer needs and requirements.

-Develop good relations with the clients over the phone in order to convert those leads into sales

-You will be assisting the sales supervisors and transferring the potential calls to your supervisor who will be converting those transfers into sales.


Requirements:

-Previous call centre or telemarketing experience preferred (UK campaign experience is a plus)

-Excellent English communication and interpersonal skills

-Comfortable with cold calling and handling objections

-Self-motivated, target-oriented, and positive attitude

-Basic computer literacy

Skills:

Telesales

Less than 1 Year

Currently Using

Customer Service

Less than 1 Year

Currently Using

Communication Skills

Less than 1 Year

Currently Using

MS Word

Less than 1 Year

Currently Using

About Company:

View Company Profile

Company description is not available

PKR 30,000 - 80,000 Monthly

Salary

job-location
Contract

Job Type

job-shift
Day Shift

Job Shift

job-experience
0-1 Years

Experience

gender
Both

Gender

degree
Intermediate

Degree

position
4

Positions

category
Telecommunications

Category

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