Azhar Malik
Customer service representative
Job ID: 2045415006
Hi,I,m Azhar Mehmood And I,m Owner Of SUPER MINDSET. We care about people,s coz people our Great assest. Join us to learn and earn and More As Part time hustle Activity or full time. A completly Online Platform with Cooperative, Supportive, Friendly Team. We Prefer to Work in a Team like a family then individual if you grow together we get success soon. My current Focus is optimizing Customer Consultancy about Our Business Plan
Azhar Malik, Kohat, Pakistan - Remote
Address:
Job Description:
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support
Skills:
Customer Relationship Management (CRM)
Less than 1 Year
Used less than 1 Year ago
Communication Skills
Less than 1 Year
Used less than 1 Year ago
Communication and Coordination
1 Year
Used less than 1 Year ago
Social Media Marketing
Less than 1 Year
Used less than 1 Year ago
About Company:
View Company Profile
Hi,I,m Azhar Mehmood And I,m Owner Of SUPER MINDSET. We care about people,s coz people our Great assest. Join us to learn and earn and More As Part time hustle Activity or full time. A completly Online Platform with Cooperative, Supportive, Friendly Team. We Prefer to Work in a Team like a family then individual if you grow together we get success soon. My current Focus is optimizing Customer Consultancy about Our Business Plan
PKR 25,000 - 35,000 Monthly
Salary
Full Time
Job Type
N/A
Job Shift
1 Year
Experience
Both
Gender
Intermediate In Progress
Degree
6
Positions
Customer Service and Support
Category