Customer Services Representative

🌟 Zanda Financials Services is Hiring – Customer Service Agents & Tele Sales Executives!

Location: F7, Islamabad

Employment Type: Full-time

Minimum Education: Graduation (Bachelor’s Degree Required)

Experience: Fresh candidates may apply, but preference will be given to those with experience in financial services

Key Responsibilities:

✔ Customer Service Agents:

Handle inbound/outbound customer inquiries via phone, email, or chat.

Resolve complaints, provide product/service information, and ensure customer satisfaction.

Maintain accurate records of interactions in the CRM system.

✔ Tele Sales Executives:

Proactively reach out to potential clients to promote products/services.

Achieve sales targets through persuasive communication and relationship-building.

Follow up on leads and convert them into sales.

Requirements:

Excellent communication skills (Urdu & English).

Graduation is mandatory; additional certifications are a plus.

Prior experience in customer service, telesales, or financial services preferred.

Strong negotiation and problem-solving skills.

Ability to work in a target-driven environment.

Why Join Us?

✅ Competitive salary + performance-based incentives.

✅ Professional growth opportunities in a dynamic team.

✅ Modern office environment in F7, Islamabad.