PRIME BPO 5

Customer Services Representatives - CSR

Job ID: 695010885

PRIME BPO 5 is a full service telemarketing company led by industry experts, aimed at offering bespoke business solutions to business entities at large scale. We have been serving clients centered in United States.

PRIME BPO 5, Rawalpindi, Pakistan - Office Based

Address: 2nd Floor Kamran Javed Plaza, above Askari Bank, Near Khwaja Corporation Chowk, Adiala Road, Rawalpindi.

Job Description:

Join MindStorm Communications, a leading telemarketing company, as a Customer Services Representative (CSR) and be a part of a high-performing team. Your key responsibility will be to make outbound sales calls, engage prospects, and convert leads into customers. If you have excellent communication skills, a persuasive attitude, and a drive for success, this is the perfect opportunity for you to grow in a rewarding career.

Responsibilities:

Initiate and manage outbound calls to potential customers and promoting our services.
Build rapport with customers, provide product information, and handle objections professionally.
Conduct follow-up calls to nurture leads and ensure customer satisfaction.
Consistently meet or exceed individual and team sales targets.
Maintain accurate records of interactions, sales progress, and customer feedback in the CRM system.
Work closely with team members to strategize and improve sales techniques.
Adhere to company scripts, policies, and compliance guidelines.