Customer Services Representatives - CSR [Job ID: 695010885]

Degree Names

Description

Join MindStorm Communications, a leading telemarketing company, as a Customer Services Representative (CSR) and be a part of a high-performing team. Your key responsibility will be to make outbound sales calls, engage prospects, and convert leads into customers. If you have excellent communication skills, a persuasive attitude, and a drive for success, this is the perfect opportunity for you to grow in a rewarding career.

Responsibilities

• Initiate and manage outbound calls to potential customers and promoting our services.
• Build rapport with customers, provide product information, and handle objections professionally.
• Conduct follow-up calls to nurture leads and ensure customer satisfaction.
• Consistently meet or exceed individual and team sales targets.
• Maintain accurate records of interactions, sales progress, and customer feedback in the CRM system.
• Work closely with team members to strategize and improve sales techniques.
• Adhere to company scripts, policies, and compliance guidelines.

Requirements

• Must have experience of at least six months in a call center or,
• Have a BS(4years) degree
• Strong attention to detail and organizational skills
• Fluent English
• Strong communication skills
• Ability to work well in a team-oriented setting
• Highly motivated and energetic individual
• Ability to achieve specific targets within the given time
• Should not be a student or working elsewhere

Benefits

• Higher salary then market offered for the current role
• Career advancement opportunities
• Supportive and collaborative team culture
• Internal promotion
• Awards and recognition

Required Skills