Dispatch & Sales Representative [Job ID: 1803013395]

Description

We are seeking a highly skilled and customer-focused Call Center Representative to join our team. The successful candidate will be responsible for handling inbound and outbound customer calls, resolving customer inquiries, and providing exceptional customer service.

Responsibilities

Key Responsibilities:

1. Answer and respond* to customer inquiries via phone, email, or chat.

2. Resolve customer complaints* in a professional and timely manner.

3. Provide product or service information* to customers.

4. Process customer orders*, returns, and exchanges.

5. Meet or exceed* customer satisfaction and sales targets.

6. Maintain accurate records* of customer interactions.

7. Collaborate* with other teams to resolve customer

issues.

Requirements

Requirements:

1. *High school diploma* or equivalent required.

2. *1-2 years* of customer service experience.

3. *Excellent communication* and problem-solving skills.

4. *Ability to work* in a fast-paced environment.

Benefits

What We Offer:

1. *Competitive salary* and benefits package.

2. *Opportunities for career growth* and advancement.

3. *Comprehensive training* program.

4. *Dynamic and supportive* work environment.

Required Skills