Our Partners

IT Support (Part time) [Job ID: 192613266]

humanresources icon, Karachi, Pakistan - Office Based

Address: M.A Jinnah Road, Rima plaza 8th floor Karachi

Job Type

Full-Time

Experience

3-4 Years

Degree

Bachelor's

Positions

2

Salary

PKR 20,000 - 25,000 Monthly

Gender

Male

Category

Other

Degree Names

Bachelor's in Information Technology

Description

IT Support Officer provides technical assistance and solutions to users, ensuring the smooth functioning of an organization's IT infrastructure, including hardware, software, and networks. 

Responsibilities

  • Troubleshooting and Problem Solving:
  • Diagnosing and resolving hardware, software, and network issues, both remotely and on-site. 
  • Technical Support:
  • Providing first and second-level support to end-users, answering questions, and guiding them on using IT systems and applications. 
  • Hardware and Software Management:
  • Installing, configuring, and maintaining computer hardware, software, and peripherals (printers, etc.). 
  • Network Administration:
  • Assisting with network setup, maintenance, and troubleshooting. 
  • User Account Management:
  • Setting up new user accounts, managing passwords, and ensuring appropriate access permissions. 
  • Documentation and Reporting:
  • Maintaining records of IT incidents, solutions, and user issues, as well as creating documentation for procedures and troubleshooting steps. 

Required Skills