Riz Solutions, Lahore, Pakistan - Office Based
Address: 28-A MM Alam Rd, block K Gulberg 2, Lahore
Job Title: Appointment Setter/Cold Caller (Office-Based—Night Shift) Location: Gulberg Campaign: USA (Outbound B2B/B2C) Work Hours: 6:00 PM – 5:00 AM (Night Shift) Employment Type: Full-Time Job Overview: We are looking for highly experienced and driven appointment setters/cold callers to join our on-site team. This role involves making outbound calls to potential clients in the U.S. market, qualifying leads, and setting up appointments for our sales team. This is a night shift role tailored to U.S. campaign hours. Preferred Qualities: Background in appointment setting for sales, insurance, real estate, or digital marketing (international campaigns.) Team player with a strong work ethic and reliability Fast learner with a positive and professional attitude How to Apply: Only candidates with relevant experience and excellent English will be considered. Pay: Rs60,000.00 - Rs100,000.00 per month Work Location: In person
Key Responsibilities: Make outbound cold calls to U.S.-based prospects using a dialer or CRM Engage professionally and confidently with decision-makers Set qualified appointments for the sales team Follow call scripts and handle objections effectively Maintain accurate and detailed call logs in the CRM Meet daily, weekly, and monthly performance targets
Requirements: Minimum 3 years of BPO and cold calling experience (U.S. campaigns preferred) C2 level English proficiency—both spoken and written Excellent communication and interpersonal skills Comfortable working night shift (6 PM – 5 AM) Strong objection-handling and persuasion skills Experience using CRMs and dialers (e.g., Vicidial, Mojo, HubSpot,GHL etc.) Ability to thrive in a fast-paced, target-driven environment
What We Offer: Competitive base salary + performance bonuses Stable, long-term employment in a professional office environment 3 days training and ongoing support Career growth opportunities within the company Great team culture and support system