Sales Verification Consultant [Job ID: 1545610721]
PRIME BPO, Rawalpindi, Pakistan - Office Based
Address: Plot No. D-146 6th Road, Block D Satellite Town, Rawalpindi.
Job Type
Full Time
Experience
1 Year
Degree
Bachelor's
Positions
20
Salary
PKR 100,000 - 120,000 Monthly
Category
Telecommunications
Degree Names
Description
Join Prime BPO as a Sales Verification Consultant and take the next step in your career! πΌ
π° Compensation Package:
β Basic Salary: 100k
β Uncapped Commissions
π Who We're Looking For:
β’ Excellent English communication skills
β’ Dedicated, punctual, and hardworking
β’ Willing to work the night shift
β’ Must be 22 years or older
β’ Minimum Education: Graduation
β¨ Why Work at Prime BPO?
β’ FREE daily meals & in-house tea β
β’ Weekly & monthly performance bonuses π
β’ Employee recognition programs π
β’ Exciting team trips & events ππ
β’ Annual salary increments πΈ
Responsibilities
Responsibilities:
- Perform live call monitoring and provide trend data to the site management team.
- Perform daily evaluations of customer interacting departments.
- Participate in all QA meetings, training and workshops to be aligned with the team and better understand the updates and processes.
- Making and sharing daily productivity reports.
- Participate and coordinate in calibration sessions.
- Call Scoring according to call evaluation.
- Provide feedback to Sales reps, team leaders, and managers.
- Conduct feedback and training sessions for reps.
- Resolve any disputes filed by reps, TLs, and/or Managers.
- Prepares and analyses internal and external quality reports for management staff review.
- Perform any other duties as assigned.
- Achieve all daily and monthly KPIs.
Requirements
π Who We're Looking For:
β’ Excellent English communication skills
β’ Dedicated, punctual, and hardworking
β’ Willing to work the night shift
β’ Must be 22 years or older
β’ Minimum Education: Graduation
Benefits
β¨ Why Work at Prime BPO?
β’ FREE daily meals & in-house tea β
β’ Weekly & monthly performance bonuses π
β’ Employee recognition programs π
β’ Exciting team trips & events ππ
β’ Annual salary increments πΈ