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Muhammad Azaan

Call center agent

Job ID: 2144815814

Company description is not available

Muhammad Azaan, Karachi, Pakistan - Remote

Address:

Job Description:

We are looking for confident and energetic individuals to join our team as Call Center Agents. You will be responsible for handling rider and customer queries, booking support, and communication with our app users via phone and WhatsApp.



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Key Responsibilities:


Attend incoming calls and respond to customer inquiries


Guide riders and customers about RideWatan™ services


Resolve complaints and forward issues to the relevant department


Maintain accurate call logs and follow-up lists


Communicate in a polite and professional manner




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Requirements:


Minimum Qualification: Intermediate


Good communication skills in Urdu & basic English


Confident in handling calls and messaging (WhatsApp)


Must have a smartphone and basic tech knowledge


Previous experience in customer support will be a plus




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Benefits:


Fixed salary + bonuses based on performance


Flexible shift timings (Morning / Evening)


Chance to grow with a rising Pakistani startup


Friendly and professional work environment

Skills:

Communication Skills

Less than 1 Year

Currently Using

Attention to Detail

Less than 1 Year

Currently Using

Field Equipment Operation and Maintenance

Less than 1 Year

Currently Using

Basic Electronics Knowledge

Less than 1 Year

Currently Using

About Company:

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Company description is not available