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Genesis

Call Center Agents Required (Night Shift)

Job ID: 2417717845

Company description is not available

Genesis, Lahore, Pakistan - Office Based

Address: 151 Iftikhar Ali Sheikh Road

Job Description:

We are seeking motivated and customer-focused individuals to join our team as Call Center Representatives. This role is crucial for maintaining excellent customer relationships and ensuring efficient service delivery. You will be the primary point of contact for our clients, handling inquiries and resolving issues with professionalism and care.

The core responsibilities include managing inbound and outbound calls, providing accurate information, meticulously maintaining customer records, and consistently meeting performance targets. Ideal candidates possess strong English communication skills, basic computer proficiency, and the ability to thrive in a dynamic, fast-paced environment. Previous call center experience is preferred, but we also welcome enthusiastic fresh candidates with excellent communication abilities.

  • Handle customer calls professionally and efficiently.
  • Provide accurate information and resolve customer queries.
  • Maintain customer records and update databases.
  • Achieve performance targets.
  • Demonstrate strong communication and interpersonal skills.

Skills:

Customer Service

2 Years

Used less than 1 Year ago

Communication Skills

3 Years

Less than 2026 Years ago

Data Entry

2 Years

Used less than 1 Year ago

Problem Solving

2 Years

Used less than 1 Year ago

Computer Proficiency

3 Years

Less than 2026 Years ago

About Company:

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Company description is not available