
Genesis
Call Center Agents Required (Night Shift)
Job ID: 2417717845
Company description is not available
Genesis, Lahore, Pakistan - Office Based
Address: 151 Iftikhar Ali Sheikh Road
Job Description:
We are seeking motivated and customer-focused individuals to join our team as Call Center Representatives. This role is crucial for maintaining excellent customer relationships and ensuring efficient service delivery. You will be the primary point of contact for our clients, handling inquiries and resolving issues with professionalism and care.
The core responsibilities include managing inbound and outbound calls, providing accurate information, meticulously maintaining customer records, and consistently meeting performance targets. Ideal candidates possess strong English communication skills, basic computer proficiency, and the ability to thrive in a dynamic, fast-paced environment. Previous call center experience is preferred, but we also welcome enthusiastic fresh candidates with excellent communication abilities.
- Handle customer calls professionally and efficiently.
- Provide accurate information and resolve customer queries.
- Maintain customer records and update databases.
- Achieve performance targets.
- Demonstrate strong communication and interpersonal skills.
Skills:
Customer Service
2 Years
Used less than 1 Year ago
Communication Skills
3 Years
Less than 2026 Years ago
Data Entry
2 Years
Used less than 1 Year ago
Problem Solving
2 Years
Used less than 1 Year ago
Computer Proficiency
3 Years
Less than 2026 Years ago
About Company:
View Company Profile
Company description is not available
PKR 30,000 Monthly
Salary
Full-Time
Job Type
day-shift
Job Shift
0-2 Years
Experience
Both
Gender
Intermediate In Progress
Degree
50
Positions
Customer Service and Support
Category