otwoo brand
Customer Service Representative
Job ID: 89556793
Company description is not available
otwoo brand, lahore, Pakistan - Office Based
Address: township Block B2 lahore
Job Description:
*Job Title: Customer Service Representative (Female)*
*Location:* [Township, Lahore]
*Job Type:* Full-time
*Timing:* 11 AM – 7 PM
*About Us:*
We are an expanding e-commerce store, dedicated to providing an exceptional shopping experience to our customers. To support our growth, we are looking for a motivated and customer-focused individual to join our team as a *Customer Service Representative (CSR)*.
Responsibilities:
*Key Responsibilities:*
- Handle order confirmation calls to customers, ensuring all details are accurate.
- Address customer queries and provide timely and effective resolutions.
- Manage and resolve parcel delivery issues by coordinating with courier companies.
- Maintain accurate records of customer interactions and follow up where necessary.
Requirements:
*Qualifications & Skills:*
- Minimum education: *Intermediate (FA/FSc)*.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries with patience and professionalism.
- Strong problem-solving skills and the ability to resolve issues with a positive attitude.
- Prior experience in customer service is a plus, but not required.
Skills:
Customer Service
1 Year
Currently Using
Customer Queries Handling
1 Year
Currently Using
Customer dealing
1 Year
Currently Using
Courier Management
1 Year
Currently Using
About Company:
View Company Profile
Company description is not available
Market Competitive
Salary
Full Time
Job Type
N/A
Job Shift
1 Year
Experience
Female
Gender
Intermediate
Degree
2
Positions
Customer Service and Support
Category