Slash International

Customer Service Representative

Job ID: 83327222

Slash International is a prominent software house that specializes in providing innovative solutions for clients across the United Kingdom. With a strong focus on the Minicabs.they have established themselves as a leader in this competitive market. Their expertise lies in developing cutting-edge software that enhances operational efficiency, improves customer experience, and streamlines booking systems for minicab services. By leveraging advanced technology and industry insights, Slash International continues to set the standard for excellence in the transportation sector, helping businesses thrive in a rapidly evolving landscape.

Slash International, karachi, Pakistan - Office Based

Address: (Chandni Chowk New Town Karachi, Karachi city, sindh)

Job Description:

Are you ready to embark on a life-changing career path? Join Slash International as a Customer Support Executive and seize the chance to secure a permanent position with immense growth potential!

Position: Customer Support Executive (CSE)

Shift Options: Evening and Night Shifts Available

Experience: Fresh graduates and candidates with 1-2 years of experience

Location: Karachi

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints efficiently and effectively.
Provide detailed product/service information to customers.
Maintain accurate and detailed records of customer interactions.
Collaborate with other team members to ensure a seamless customer experience.
Follow up with customers to ensure their issues are resolved to their satisfaction.

Requirements:

Fluent in English: Excellent communication skills are a must
Inbound Call Handling: Proficient in managing inbound calls effectively
Multitasking Pro: Ability to juggle multiple tasks efficiently
Graduate Preferred: Business students, fresh graduates, and experienced professionals are