ProDispatch

Dispatch and Sales Support Specialist

Job ID: 2061115174

At Pro Dispatch, we are a premier logistics and dispatch solutions provider, renowned for our commitment to excellence, precision, and reliability. Our mission is to deliver seamless, cost-effective, and efficient transportation services to businesses across diverse industries. We pride ourselves on a customer-centric approach, where timely deliveries and clear communication are at the forefront of our operations. Our dedicated team of professionals continuously strives to optimize processes, ensuring operational efficiency and client satisfaction. At Pro Dispatch, we foster a culture of innovation, collaboration, and growth, offering our employees a dynamic and rewarding environment where career advancement is driven by teamwork, integrity, and continuous learning.

ProDispatch, Lahore, Pakistan - Office Based

Address: Plot 87, Block A Revenue Society Block A Revenue Employees Cooperative Housing Society, Lahore

Job Description:

We are seeking a proactive and dynamic Sales & Dispatch Coordinator to join our team. The successful candidate will be responsible for managing customer leads, converting prospects into clients, and coordinating dispatch operations with precision. This role serves as a critical link between our clients and the logistics team, ensuring clear communication, timely dispatch execution, and high-quality customer service.

Responsibilities:

Sales Responsibilities:

The Sales Coordinator will be responsible for generating and following up on leads to secure new clients, maintaining strong relationships with existing customers, and supporting the overall sales strategy. This includes identifying potential business opportunities, handling client inquiries, negotiating deals, and ensuring a high level of customer satisfaction through consistent communication and follow-ups.

Dispatch Responsibilities:

The Dispatch Coordinator will manage the scheduling, assignment, and monitoring of loads, ensuring efficient dispatch operations. This includes coordinating with drivers, resolving real-time operational issues, tracking delivery progress, and keeping clients updated throughout the process. The role also involves accurate data entry into dispatch and CRM systems, collaborating with the logistics team, and preparing daily or weekly operational reports.

Requirements:

Sales Requirements:

The ideal candidate should possess strong verbal and written communication skills, with the ability to build client relationships and confidently close deals. A basic understanding of sales processes, customer handling, and follow-up techniques is essential. Familiarity with CRM tools such as HubSpot or Zoho is an added advantage. The candidate should be target-driven, proactive, and comfortable handling both inbound and outbound client interactions.

Dispatch Requirements:

For the dispatch role, the candidate should have a basic understanding of logistics or dispatch operations, preferably in the trucking industry. Strong organizational skills, attention to detail, and the ability to handle real-time operational challenges are critical. Proficiency in Microsoft Excel and dispatching tools, along with effective time management and multitasking abilities, is required. Good English communication skills will be considered a plus.