Fresh Graduates-call center

We are seeking enthusiastic and customer-focused individuals to join our call center team. As a Call Center Representative, you will be the first point of contact for our customers, providing support and resolving inquiries. This role is crucial in maintaining customer satisfaction and contributing to the overall success of our company.

Your primary responsibilities will include answering incoming calls, addressing customer concerns, and providing accurate information. You will also be responsible for documenting interactions and escalating issues when necessary. Strong communication and problem-solving skills are essential for this position.

• Answer incoming calls and respond to customer inquiries.
• Provide accurate information and resolve customer issues.
• Document customer interactions and update records.
• Escalate complex issues to the appropriate channels.