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Order Processing Specialist – E-commerce [Job ID: 2106915462]

RAPID SUPPLIES MIDDLE EAST, Karachi, Pakistan - Office Based

Address: 3rd Floor, Office No: 302-303, Plot# 37C, Rapid Supplies Middle East, Lane Number 10, D.H.A Phase 6 Bukhari Commercial Area, Phase 6 Defence Housing Authority, Karachi, Karachi City, Sindh 75500

Job Type

Full-Time

Experience

3 Years

Degree

Bachelor's

Positions

4

Salary

PKR 60,000 - 150,000 Monthly

Gender

Female

Category

E-commerce

Degree Names

Bachelor's in Business Administration

Description

Job Title: Order Processing Specialist – E-commerce

Experience Required: Minimum 3 Years

Gender Requirement: Female

Location: DHA Phase 6, Karachi

Job Type: Full-time, Onsite

Working Hours: 10:00 AM to 7:00 PM

Job Summary:

We are seeking a skilled and detail-oriented Order Processing Specialist to join our growing e-commerce team in DHA Phase 6, Karachi. The ideal candidate must have at least 3 years of relevant experience, excellent communication skills, and the ability to manage order operations efficiently in a fast-paced environment.

Responsibilities

Key Responsibilities:

  • Handle daily processing of e-commerce orders across multiple platforms (e.g., Shopify, Amazon, Website, etc.)
  • Accurately enter and manage customer orders in the system
  • Coordinate with warehouse and logistics teams for order fulfillment
  • Monitor shipment progress and provide updates to customers
  • Resolve issues related to orders such as delays, cancellations, and returns
  • Maintain up-to-date order records and ensure proper documentation
  • Respond promptly to customer queries via phone, email, or chat
  • Collaborate with the inventory and customer service departments for smooth operations


Requirements

requirements:

  • Minimum 3 years of experience in e-commerce order processing
  • Strong verbal and written communication skills
  • Excellent attention to detail and time management
  • Proficient in MS Excel and familiar with order management systems
  • Experience with popular e-commerce platforms is an advantage
  • Must be Karachi-based and willing to work onsite in DHA Phase 6
  • Female candidates only


Benefits

What We Offer:

  • Competitive salary and performance-based incentives
  • Opportunity to grow in a fast-paced e-commerce environment
  • Supportive and collaborative team culture
  • Convenient and secure office location in DHA Phase 6, Karachi


Required Skills