Order Processing Specialist – E-commerce [Job ID: 2106915462]

Job Title: Order Processing Specialist – E-commerce

Experience Required: Minimum 3 Years

Gender Requirement: Female

Location: DHA Phase 6, Karachi

Job Type: Full-time, Onsite

Working Hours: 10:00 AM to 7:00 PM

Job Summary:

We are seeking a skilled and detail-oriented Order Processing Specialist to join our growing e-commerce team in DHA Phase 6, Karachi. The ideal candidate must have at least 3 years of relevant experience, excellent communication skills, and the ability to manage order operations efficiently in a fast-paced environment.

Key Responsibilities:

• Handle daily processing of e-commerce orders across multiple platforms (e.g., Shopify, Amazon, Website, etc.)
• Accurately enter and manage customer orders in the system
• Coordinate with warehouse and logistics teams for order fulfillment
• Monitor shipment progress and provide updates to customers
• Resolve issues related to orders such as delays, cancellations, and returns
• Maintain up-to-date order records and ensure proper documentation
• Respond promptly to customer queries via phone, email, or chat
• Collaborate with the inventory and customer service departments for smooth operations

requirements:

• Minimum 3 years of experience in e-commerce order processing
• Strong verbal and written communication skills
• Excellent attention to detail and time management
• Proficient in MS Excel and familiar with order management systems
• Experience with popular e-commerce platforms is an advantage
• Must be Karachi-based and willing to work onsite in DHA Phase 6
• Female candidates only

What We Offer:

• Competitive salary and performance-based incentives
• Opportunity to grow in a fast-paced e-commerce environment
• Supportive and collaborative team culture
• Convenient and secure office location in DHA Phase 6, Karachi