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Technical Support Coordinator [Job ID: 2058715668]

H-tech Supports, Lahore, Pakistan - Office Based

Address: 117, near Mini Market Round About, Block P Gulberg 2, Lahore, 54000

Job Type

Full Time

Experience

1-2 Years

Degree

Bachelor's

Positions

2

Salary

PKR 50,000 - 80,000 Monthly

Category

Engineering (Chemical / Mechanical / Civil)

Degree Names

Bachelor's in Information Technology

Description

H-Tech Supports is on the lookout for a 饾悡饾悶饾悳饾悺饾惂饾悽饾悳饾悮饾惀 饾悞饾惍饾惄饾惄饾惃饾惈饾惌 饾悇饾惂饾悹饾悽饾惂饾悶饾悶饾惈 to join our expanding team in Gulberg, Lahore! If you have a passion for technology, enjoy troubleshooting, and love solving problems, this is a fantastic opportunity to jumpstart your career in technical support. 馃専

饾悥饾惃饾惈饾悿饾悽饾惂饾悹 饾悋饾惃饾惍饾惈饾惉:

路      Monday to Friday (11 AM to 8 PM)

路      Saturday (Work from Home)

路      馃搷 Location: Gulberg, Lahore


馃捈 饾悁饾惄饾惄饾惀饾惒 饾悕饾惃饾惏 饾悮饾惂饾悵 饾悾饾惃饾悽饾惂 饾悮 饾惌饾悶饾悮饾惁 饾惌饾悺饾悮饾惌 饾惎饾悮饾惀饾惍饾悶饾惉 饾悹饾惈饾惃饾惏饾惌饾悺, 饾悳饾惃饾惀饾惀饾悮饾悰饾惃饾惈饾悮饾惌饾悽饾惃饾惂, 饾悮饾惂饾悵 饾悽饾惂饾惂饾惃饾惎饾悮饾惌饾悽饾惎饾悶 饾惌饾悺饾悽饾惂饾悿饾悽饾惂饾悹!

饾悞饾悶饾惂饾悵 饾惒饾惃饾惍饾惈 饾惈饾悶饾惉饾惍饾惁饾悶 饾惌饾惃 饾悮饾惁饾惂饾悮.饾悿@饾悺饾惌饾悶饾悳饾悺饾惉饾惍饾惄饾惄饾惃饾惈饾惌饾惉.饾悳饾惃饾惁

Responsibilities

饾悐饾悶饾惒 饾悜饾悶饾惉饾惄饾惃饾惂饾惉饾悽饾悰饾悽饾惀饾悽饾惌饾悽饾悶饾惉:

路 Troubleshoot and resolve customer technical issues

路 Research and diagnose technical problems with systems, software, and hardware

路  Provide timely and accurate feedback to customers

路  Collaborate with internal teams for issue escalation and resolution

路   Maintain accurate records and report on issue resolution

Requirements

饾悜饾悶饾惇饾惍饾悽饾惈饾悶饾惁饾悶饾惂饾惌饾惉:

路  Bachelor's degree in IT, Computer Science, or related field

路  0-6 months of experience in enterprise IT support or technical roles

路  Strong problem-solving and communication skills

路  Ability to document technical processes and solutions

Required Skills