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[Job ID: 2427018237]

Air Ticketing Officer

Al Fahad Air Travels (SMC-Private) Limited • Office Based

Shop No# 14, Near TCS Office Railway Road, Lalamusa. Lalamusa, Pakistan

Full Time

Day Shift

3 Years

Bachelor's

1 Position

PKR 20,000 - 40,000 Monthly

Travel, Tourism, and Hospitality

Degree Names

Bachelor's in Business Administration

Description

Job Title: Air Ticketing & GDS Expert

We are seeking a highly skilled and experienced Air Ticketing & GDS Expert to join our IATA-accredited travel company. The ideal candidate should have strong expertise in international and domestic airline reservations, ticketing, fare calculations, reissues, refunds, and itinerary management.

Key Responsibilities:

  • Handle domestic and international flight reservations and ticketing.
  • Issue, reissue, refund, and cancel airline tickets accurately.
  • Manage bookings using GDS systems such as Amadeus, Galileo, Sabre, or Travelport.
  • Provide customers with the best available flight options and competitive fares.
  • Ensure compliance with airline policies and IATA regulations.
  • Resolve booking-related issues efficiently and professionally.
  • Coordinate with airlines and travel partners for reservation support.
  • Maintain accurate booking records and deliver excellent customer service.

Requirements:

  • Minimum 2 years of experience in air ticketing and GDS operations.
  • Strong command of Amadeus, Galileo, Sabre, or other GDS platforms.
  • Good knowledge of international fare rules, ticketing procedures, reissues, and refunds.
  • Familiarity with IATA standards and airline policies.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and manage multiple bookings efficiently.
  • Strong attention to detail and problem-solving abilities.

Preferred Qualifications:

  • Experience working with an IATA-accredited travel agency.
  • Proficiency in English (spoken and written).
  • Professional attitude with a commitment to accuracy and customer satisfaction.

Required Skills