E-Commerce Officer

Key Responsibilities:

• Annual E-Commerce Planning:
• Develop and implement a yearly e-commerce sales and promotional calendar aligned with marketing goals.
• Plan seasonal and event-based campaigns (Ramzan, Eid, Independence Day, etc.) to drive online sales.
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• Campaign Management:
• Collaborate closely with the social media and marketing teams to design and execute integrated online campaigns.
• Analyze campaign performance and optimize for better conversions and ROI.
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• Platform Management:
• Handle product listings, order processing, inventory updates, and performance tracking on:
• Shopify
• Daraz
• Foodpanda / Pandamart
• Ensure smooth customer experience and timely fulfillment of orders.
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• Expansion & Visibility:
• Explore and onboard new e-commerce and quick commerce platforms to increase Ahmed Foods’ digital footprint.
• Maintain strong relationships with platform account managers for promotional opportunities and visibility enhancements.
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• Data & Reporting:
• Track sales trends, customer behavior, and platform analytics to guide strategic decisions.
• Prepare monthly performance reports and improvement plans.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2–4 years of experience in managing e-commerce operations (FMCG experience preferred).
• Hands-on experience with Shopify, Daraz Seller Center, and Pandamart Seller Portal.
• Strong understanding of online marketing, campaign management, and sales analytics.
• Excellent coordination and communication skills.
• Ability to multitask and work collaboratively across departments.