Murwa Talent

Customer Support Representative

Job ID: 2416517990

Murwa Talent Pakistan's premier talent management and casting agency connecting top-tier artists with high-profile opportunities. We represent and place exceptional talent in: Modeling - Fashion shows, campaigns, commercials, print and digital Acting - Drama serials, TVCs, web series, movies Music - Music videos, albums, OSTs Brand Partnerships - Brand Ambassador roles, Influencer marketing, Endorsements Marketing - Campaign faces, event hosts, corporate branding projects At Murwa Talent, we build careers, not just bookings. Our team works with leading production houses, fashion brands, media channels, and corporate clients to deliver the perfect face for every project. Ready to take the spotlight? Contact: 0315-9786381 Email: murwatalent@gmail.com

Murwa Talent, Lahore, United Arab Emirates - Office Based

Address: Johar town

Job Description:

We are seeking a dedicated and empathetic Customer Support Representative to join our dynamic team. This role is crucial for maintaining high levels of customer satisfaction by providing excellent support through various communication channels. You will be the primary point of contact for our clients, addressing their inquiries and resolving issues efficiently.

The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include managing inbound calls, responding to client queries, and ensuring a positive customer experience. Previous experience in a customer-facing role is highly desirable.

Handle inbound customer calls and provide prompt, accurate information.
Address and resolve customer complaints and issues effectively.
Maintain customer records by updating account information.
Build sustainable relationships and trust with customers through open and interactive communication.
Identify opportunities to improve customer service processes.