Customer Support Executive

Job description

Location: College Road, Township, Lahore

Salary: Rs 40,000 - Rs 65,000 per month

Shift Timings: 6 PM – 4 AM

Job Type: Full-time

At The Ultimate Solutions, we specialize in delivering high-quality customer support services to businesses. We ensure exceptional customer experiences through professional communication and problem-solving. We focus on assisting customers, not selling.

What You Can Expect After Applying

Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our HR team will call you up on the provided contact number for initial screening. Good luck

Perks & Benefits

• Competitive salary with growth opportunities
• Health insurance (family coverage)
• Punctuality Bonuses
• Loyalty Bonuses
• Performance bonuses & provident fund(optional)
• Free Daily dinner during shifts
• Company-sponsored events
• Career growth and training programs
• Company-provided car after 3 years of service
• Permanent Employment Status

Responsibilities

• Assist customers via phone, email, and chat
• Resolve queries and provide top-quality support
• Work closely with teams to enhance customer service processes
• Participate in training and career development

Job Requirements:

• Problem-solving ability with a positive attitude
• Willingness to work night shifts
• Good Written and Verbal English Communication
• Proficiency with MS Office (Particularly MS Excel and MS Word)

Learning and Takeaways:

Here @Tusol. We will help build you!

• Unlimited exposure
• A chance to polish your skills
• A great learning environment
• Ample experience to build a future path for yourself
• An opportunity to operate with a highly trained and diversified network of people

If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for! We hire great people that do great work and are deserving of appreciation and rewards. But this has nothing to do with your experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

Note: This is NOT a call center job – we provide customer support services like Jazz & Warid, focusing on helping customers, not selling!