Job Type
Full-Time
Experience
2-3 Years
Degree
Bachelor's
Positions
2
Salary
PKR 40,000 - 60,000 Monthly
Gender
Male
Category
Customer Service and Support
Degree Names
Bachelor's in Tourism and Hospitality Management
Description
Responsible for overseeing the daily operations of a fast food establishment, including managing staff, ensuring customer satisfaction, maintaining cleanliness, and adhering to company policies
Responsibilities
- Walking the floor and addressing any issues related to appearance and cleanliness
- Greeting and assisting customers
- Hiring and training new floor employees
- Handling customer complaints
- Coaching and disciplining employees, as needed
- Creating schedules and processing time-off requests
- Enforcing company policies related to health, safety, dress code and other matters
- Coordinating activities with other departments or areas, such as inventory stockists in a retail store, the kitchen in a restaurant
Requirements
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- 3+ years of proven experience as a Floor Manager, Store Manager, or in a managerial or supervisory role within a retail, hospitality, or service environment.
- Proficiency in handling operational tasks, including inventory management and staff scheduling.
- Familiarity with point-of-sale (POS) systems and operational management tools.
- Proficiency in using inventory management or retail management software systems.
- Knowledge of staff training and development techniques to build a high-performing team.
Benefits
Handsome salary as compared to market
